Knee Defender And Irate Airline Passengers

EasyJet coach seats

As airlines put more and more passenger seats into their aircraft, it’s clear they are thinking we are simply freight and will endure no end of pain and suffering to get from one destination to another. We are forced to fit into an envelope of space that, for some aircraft configurations, must violate the Geneva Convention torture regulations.

As I write this, there have been two instances of air rage in the past week over a product called the Knee Defender. And, no wonder! Here’s what happens.

When the person in front of you reclines their seat, it’s only natural to not want to have your face even fewer inches from the seatback in front of you so you naturally recline your seat a bit just to preserve what little personal space you’ve been allocated. Having the person behind you disable your seat recline function with the Knee Defender is tantamount to a declaration of war.

What to do? Ban the Knee Defender from all flights within the U.S. and to/from international destinations involving the U.S.. The airline and the marketplace can decide when seats recline, not some bozo in 12C who’s decided he’s going ruin the person’s trip in 11C. Capiche? Great

Photo Courtesy of  on Flickr

 

Thought for the week:

“If you always put limits on everything you do, physical or anything else, it will spread into your work and into your life. There are no limits. There are only plateaus, and you must not stay there, you must go beyond.” -Bruce Lee
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What do you think? I welcome your comments!
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Dave Gardner, Gardner & Associates Consulting http://www.gardnerandassoc.com

© 2014 Gardner & Associates Consulting  All Rights Reserved

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