Too many employees have become terribly frustrated in this current economy due to overwork, stress, lack of effective processes, poor leadership, etc.
One of my colleagues asks, “What should senior leaders do now to build engagement and ‘loyalty’ so they don’t lose their best people when market conditions change?” Here are my thoughts:
- Focus on the self-interest of each individual and make sure those interests are being met–help them get what they want and they’ll help you get what you want
- Be ruthless about listening and communication
- Remember that people leave bosses more than companies
- Don’t be tolerant of known issues that need to be addressed
What do you think?
Dave Gardner, Gardner & Associates Consulting
© 2011 Dave Gardner