Dave Gardner’s “Thank God It’s Monday” 09MAY11

“Thank God It’s Monday” is to help companies thrive!

This week’s focus: business execution

One of my international colleagues mentioned that he encourages his clients to stop work on process improvement projects that don’t impact business execution and the customer experience. I agree.

Process improvement projects must bring demonstrable value that moves the needle in a positive direction in terms of business outcomes.  If you aren’t sure about whether your team should be focusing on something, ask why they are doing it?  You may have to ask why a number of times.

If you don’t like the answer(s), direct your team to work on projects that favorably impact business execution and the customer experience to help your company thrive.

Thought for the week:

“Change is inevitable; seeking improved change is the hallmark of a developed being. Up to the point in my life when I left SEAL Team, I had been dedicated to the pursuit of being an ideal warrior, and I had to remind myself of all that meant: The mercenary fights for a buck, the soldier fights because he is ordered to, but the warrior fights for a cause. He doesn’t fight for pettiness or mindless bloodshed. The warrior fights because he he believes that he is fighting for good, something positive, something that will improve the quality of the world around him.  The warrior never forgets that he is the example and so will always remember to act accordingly.” – Richard J. Machowicz, Unleash the Warrior Within


What do you think? I welcome your blog comments!

___

Dave Gardner, Gardner & Associates Consulting http://www.gardnerandassoc.com

© 2011 Gardner & Associates Consulting  All Rights Reserved

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