Dave Gardner’s “Thank God It’s Monday” 04APR11

“Thank God It’s Monday” is to help companies thrive!

This week’s focus: leadership

Years ago, I had an employee who was a chronic, disruptive influence to my team and other teams in the company. She was an angry, bitter person who brought darkness to every situation or individual she encountered.

I wrote her up, gave her very specific examples of the problems, and told her in no uncertain terms in face-to-face meeting and in writing that this had to stop immediately. I told her there would be a zero-tolerance policy regarding any future transgressions which would result in her immediate termination.

I gave her a 0.001% chance of succeeding. She took what I told her to heart and, to her credit, changed. I never so much as had a hint of any negative behavior. I don’t know why I got through to her. I suspect it was because no one had ever confronted her about how she terrorized people.

As a manager, if you fail to confront a problem, you are complicit. A team can’t thrive with toxic people.

Thought for the week:

“Leadership means influencing how people think in ways that generate better sustainable results for your organization and the individuals in it.” – Dan Coughlin, Corporate Catalysts, page 46

What do you think? I welcome your blog comments!

___

Dave Gardner, Gardner & Associates Consulting http://www.gardnerandassoc.com

© 2011 Gardner & Associates Consulting  All Rights Reserved

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