Dave Gardner’s “Thank God It’s Monday” 17JAN11

“Thank God It’s Monday” is to help companies thrive!

This week’s focus: configurable products and services

Companies with highly configurable products and services need to combine the superiority of their offerings with operational excellence, seamlessly connecting customers to the enterprise. You will know you’re there when the hand-offs from organization to organization resemble the efficiency of an aircraft carrier flight deck.

If your company continually experiences pain associated with configuring, pricing or quoting, there is a misalignment between what your customers and your company needs and what you have. Correcting this misalignment will help your company thrive.

Thought for the week:

“You never know when a helping hand will change another person’s entire life.”  – Zig Ziglar

Note: I welcome your blog comments!

___

Dave Gardner, Gardner & Associates Consulting http://www.gardnerandassoc.com

© 2011 Gardner & Associates Consulting  All Rights Reserved

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