Dave Gardner’s “Thank God It’s Monday” 10MAY10

“Thank God It’s Monday” is to help companies thrive!

This week’s focus: business execution

Have you looked at the customer touch points in your business through the eyes of your customer?  Do you understand how your business works from their perspective?

Here’s an example in a recent blog post where this may not have been done.

Businesses that thrive understand it’s all about the customer and do things that enhance relationships with customers, not leave customers shaking their heads.

Thought for the week:

“You can’t motivate people. Demotivation, though, is easy.”

Dr. Guido Quelle, Managing Partner, Mandat Consulting Group

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Dave Gardner, Gardner & Associates Consulting http://www.gardnerandassoc.com

© 2010 Gardner & Associates Consulting  All Rights Reserved

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